







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
CGI Windows & Doors: The Miami Owner’s Guide
Mason Remodeling Co Miami stocks and installs CGI-compatible replacement parts, hardware, and complete window and door units across the Miami metro. Most single-part replacements run $470 – $2,125 installed, while full impact window or door swaps range from $9,440 – $29,500 depending on size, series, and glass package. We keep the most common CGI rollers, balances, weatherstripping, and lock sets on our trucks, so a technician can usually confirm the part, match it to your frame, and finish the repair in one visit.

How owners usually find us: a slider starts dragging, a casement crank strips mid-turn, a French door won’t latch, or a window balance snaps and the sash slams shut. Sometimes it’s quieter than that – a fine line of light under the door, rising humidity inside, a whistle when the wind comes off Biscayne Bay. By the time you’re looking up “CGI parts in Miami,” you’ve lived with the problem long enough to know it’s not going to fix itself.
Which CGI Models This Applies To

CGI builds heavy, code-driven impact products. The parts that fail on them are rarely the frames – they’re the moving hardware: rollers, balances, hinge sets, multipoint lock mechanisms, and weatherstripping. We work on the full CGI lineup you find in Miami homes, including the Estate Collection, Sideline, Sentry, Classic, and Targa series, across single hung, horizontal roller, casement, and fixed window configurations, plus outswing and sliding glass door systems.
The compatibility gotcha: CGI changed extrusion profiles and hardware spec over the years. A 2006-era Estate single hung and a 2019 one may look the same from across the room, but the balance channel width, roller diameter, and lock mortise depth changed between manufacturing runs. You can’t safely order by “it’s white and about four feet wide.” The right way is to read the AAMA label or the etched glass bug that identifies the product line, then take a measurement of the channel and what remains of the failed part. We bring both to the match. For older discontinued lines, we source OEM where it’s still available and have a known-good aftermarket house for the rest. If a customer asks about KraftMaid cabinetry, Cambria tops, or Silestone surfaces, those are other material lines we support for kitchens and baths – different trade, same approach to matching specs before we show up.
Styles & brands we work with







Signs Your CGI Windows & Doors Is Failing
- A slider that needs a shoulder to move. The rollers have flattened or corroded in the track. On a 15-year-old Miami slider, that’s not a lubrication issue – it’s a wheel replacement. Keeping the force on the panel wears the frame extrusion you didn’t want to replace.
- A window that drops shut or fights to stay open. The block-and-tackle balance or spiral balance has lost tension. In coastal air, we see the internal springs rust through years before a painted exterior ever shows it.
- A crank that slips or spins without moving the sash. The casement operator gear teeth have stripped. This is a clean parts swap on most CGI models – the operator comes out, a new one goes in, the sash reconnects. Not a window replacement.
- A door that won’t throw the deadbolt clean. The multipoint lock strip or the strike alignment has drifted as the slab settled. Sometimes it’s a strike plate adjustment; often on heavier impact doors it’s a worn lock strip drive that has to be replaced so the handle isn’t carrying more load than it was built for.
- Daylight at the threshold or condensation inside the track. The weatherstripping has compressed or torn, and the sweep isn’t grading water away. On Miami doors this is a maintenance replacement every few years, and it’s cheap relative to what it protects: the subfloor and drywall behind the opening.
See the difference
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After
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AfterReplacement Cost & What’s Included

Here are the real numbers for Miami, installed. Hardware-only swaps like rollers, balances, operators, or weatherstripping on CGI products typically land between $470 and $2,125, including the part, the trip, and the labor. A full window replacement inches up from $5,310 to $17,700, and an impact-rated full door system runs $9,440 to $29,500 once you factor size, series, glass, and installation. The honest thing about those ranges: they’re wide because doors and windows are not one product. An 8-foot sliding glass door in the Estate line costs very different money than a 3-foot hinged French panel. We put the number in writing before the work starts, and it includes the part, labor, haul-away, and the warranty on both. No change orders at the end.
- Hardware repair (rollers, balances, operators, weatherseals): $470 – $2,125
- Window replacement: $5,310 – $17,700
- Impact window installation: $9,440 – $29,500
- Door system replacement: $9,440 – $29,500
You’ll get a written price before we order anything, along with the name and photo of the technician who will come to the door. That’s the Threshold Standard we run on every service call, including CGI parts work.
DIY or Call Us?
You can safely do two things: read your product label to identify the series, and take a photo of the failed part with a tape measure next to it. Both help us bring the right replacement the first time. What you shouldn’t do is splice, shim, or force anything that carries the weight of a window sash or a heavy impact door slab. These are weight-loaded systems with stored tension – a balance that lets go under load can take a finger or a face with it. If a panel is binding and you’re using your body weight to move it, or a door slab hangs off a hinge gear you can’t see, stop there. That’s the point where a wrong guess costs more than the service call.
Tell me what you need done. I’ll tell you what it costs and when it’s finished – and I’ll mean both. Call us at (850) 780-8123 and we’ll get a technician to look at your CGI parts in Miami with the right hardware on the truck.
FAQs

CGI frames and impact glass are built for a 25-to-30-year service life in our climate, but the moving hardware – rollers, balances, weatherseals, and lock mechanisms – realistically lasts 7 to 15 years before it needs replacing, especially in salt-adjacent Miami neighborhoods where the airborne corrosion works faster than a product brochure admits. The frame is a long-term asset; the hardware is a maintenance item. Call (850) 780-8123 if you’re not sure which one you’re dealing with.
Most of what we see in Miami is a part-level repair, not a full window replacement. Rollers, balances, operators, weatherstripping, and lock strips are replaceable components, and we’ll always tell you if the frame or glass is what failed and a swap is the lower-lifetime-cost answer. Call (850) 780-8123 for an honest read on the specific failure.
A hardware swap – rollers, a balance, an operator, a weatherseal – is usually a 45-to-90-minute job once we’re on site with the part. For common CGI hardware, our Miami trucks carry the most-used replacement parts, so it’s often one visit from diagnosis to finished repair. Call (850) 780-8123 to confirm your model and part before the visit.
We stock the most common CGI replacement parts for the series you’ll find in Miami homes, and we source OEM wherever it’s still produced, with quality aftermarket equivalents for discontinued lines where the spec and dimensions check out. The estimator will confirm what’s available for your specific serial and series before we install anything. Call (850) 780-8123 and we’ll quote the exact part.
Written by Isaac Pruett, Owner, Mason Remodeling Co Miami at Mason Remodeling Co Miami, serving Miami and nearby areas.


